Frequently Asked Questions

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What age range are these Milestone Boxes suitable for?

Each Milestone Box is carefully designed with a specific age range & developmental milestone in mind. We offer Milestone Boxes tailored to infants aged 0-6 months, 6-9 months, 9-12 months, and toddlers aged 12-18 months and 18-24 months. These kits can be used interchangeably if your child has mastered a milestone but needs help with another.

Are the materials used in the toys safe for my child?

Yes, the safety of your child is our top priority. All toys included in our Milestone Boxes are made from high-quality, non-toxic materials that meet safety standards and regulations.

Can I purchase individual toys from the Milestone Boxes separately?

Yes, you can purchase individual toys separately and create your own bundles based on likes, dislikes or developmental concerns of your little one.

What if my child outgrows the recommended age range for a Milestone Box?

Our Milestone Boxes are designed to cater to specific developmental stages, but children vary in their development. If your child masters a developmental milestone but needs help with another, you can easily switch to the next or previous appropriate Milestone Box in our series.

How can I cancel or modify my order?

You can contact our customer support team for assistance with any subscription-related inquiries. Orders can only be modified in the first 24 hours of placing them.

What payment methods do you accept?

We accept payments through bank transfers and Debit and Credit Cards through PayFast. Please note that cash on delivery is not applicable. For bank transfers, simply send a picture of the transaction receipt to the WhatsApp number provided on your order form, and our team will confirm your payment.

What if I have more questions or need assistance?

Our customer support team is here to help! Please don't hesitate to reach out to us via email, phone, or live chat for any further assistance or inquiries you may have. We're committed to ensuring a smooth and enjoyable experience for you and your child with our Milestone Boxes.

Can I customize the Milestone Box based on my child's preferences or developmental needs?

Yes, you can! Fill outTHIS form if you would like us to build you a custom box according to your child's needs.